Where are your shoes made?
Our shoes are handcrafted from start to finish in Northampton by specialist trained and skilled craftsmen.
What size should I order?
Our sizing is true. So go ahead and order your usual size. Drop us a line at firstname.lastname@example.org if you're still unsure
Why can't I see half sizes?
We don't do them. It's adds another level of complexity we are keen to avoid. If you normally take a half size, we'd just recommend you order then next whole size up. i.e. normally 9.5, order a 10.
As a side note, most shoe makers don't really make half sizes either, they just use an thicker insole to fill out some of the space of the next size up.
How long will it take for the delivery of my order?
Orders placed by 3pm weekdays should arrive the next day. If an order is placed after 3pm or over the weekend, delivery might take a little longer (we only ship during office hours).
Who do you use to ship the shoes?
We use DPD, which we believe is the best delivery option out there
How much does shipping cost?
All UK shipping is free!
Returns are also free. Just get in touch with us and we will help organise your return and make sure you are reimbursed
We offer a no quibbles 28 day return policy, subject to shoes and all packaging being returned in perfect condition
Any questions please get in touch at email@example.com